Getting Ready For Your Installation
We are excited to get started on your installation! The information below is important to read in order to help your project run as smoothly as possible. Please click here to submit payment of your balance, should there be one. We recommend completing this prior to arrival for speed and efficiency.
New COVID-19 and Social Distancing Protocols will be taken on our home visits. We will call you when we are arriving so you can give access, our crews will be wearing masks and gloves and as much as we would love to shake your hand- we will refrain for everyone’s safety. Please be sure to have all doors that we may use open, so we do not need to touch the knobs. If you or anyone in the house is not feeling well, please let us know and we will be happy to reschedule for another day. Rest assured, we will not send a crew to your home that is under the weather, either. Lastly, please keep us much as distance as possible while we’re in your home. Remaining on a different level of your home or in a different room will help protect everyone.
If you are scheduled for the first stop, the technicians should arrive between 8:30-10:30 depending on your proximity to our store as well as traffic.
If you are scheduled for a later stop, our installation department will provide you an approximate arrival time.
If we are moving your furniture, below are instructions to keep in mind.
We will move the heavy furniture, but for us to do this, you must remove all:
Now that you are all set for installation, here are a few other reminders:
Thank you again for your order and for helping contribute to a great installation. We look forward to hearing how you like everything. Please do not hesitate to let me know if you have any questions.