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I'm very satisfied with my recent carpet purchase and installation from The Vertical Connection! While I had a pretty specific idea of what I wanted, I appreciated being walked through several options based on my needs.
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2nd time customer. Everything was great like the first time. Polite, professional and efficient. This one of the easiest companies to do business with.
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We just had stair runners installed and cannot praise the staff at Vertical Connection enough. I visited the showroom and first met Michael and Tim. They were both friendly and helped me start choosing some carpet samples.
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Our experience with The Vertical Connection was fantastic and would definitely go with them for any future flooring projects. We had new carpet installed on the top two floors of our townhouse.
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Excellent work. Carpet is extremely high quality.
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I had a fantastic experience with Vertical Connection! From start to finish, the entire process was smooth and stress-free. The sales team was knowledgeable, friendly, and made choosing the right carpet for our family room easy.
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Thanks for the outstanding product you provided us and for your responsive customer service. Habas has been great with installation, trouble shooting and educating us on how to best use the blinds.
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My wife and I had very successful (and pleasant) experiences during our recent visits to the Vertical Connection, as we did during our first visit at their original location some 40 years ago. We replaced all our blinds and replaced our
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Love the flooring. Ray was a very knowledgable and helpful salesman. Work crew were very courteous, skillfull and hard working. The supervisor explained the work that would be done for the day and waited for my approval on various tadks
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Hello everyone ,Just had a flooring project done through The Vertical Connection . I was hesitant @ first on how good they were reviewed , but the team of installers , Vikki (
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My floor is Gorgeous! It has made my condo feel New! I love it!Vertical Connection was great to deal with every step of the way! My salesman,
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The Vertical Connection Carpet One installed new carpet and vinyl flooring after a flood occurred in my basement. They did a wonderful job and I'll be using them again in the near future.
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I am so very pleased with my new carpeting! The installers were prompt, polite, careful with moving my furniture back and forth. They did an excellent job of cleaning up and making sure my tv worked too! Can't say enough good for this company! Use them and find out for yourself!
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We were so happy with our Verticle Connection experience! Our salesperson Tom and Vickie the project manager were professional, knowledgeable and efficiently made sure our new floors met our expectations. They had a huge problem getting up
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The whole process working with Vertical Connection was a breeze. We requested a quote after seeing all the great reviews. Someone came to measure the room we wanted carpets installed and showed us carpet samples. He was friendly,
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We are very pleased with our new floor throughout our lower level. Adam, our sales representative, was great to work with. He was very attentive to our questions and helped us out of an issue when our first choice of flooring was on six
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We had our carpet in our home for 16 years and wanted to get new. We chose Vertical Connection. Every part of the process from the time we entered the showroom through installation and follow up was flawless. Highly recommend.
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This was the BEST flooring installation ever. From the selection in the store, narrowed down by our designer, to the team that reached out to schedule both our carpet and tile, it was the best experience. The crew was meticulous, vacuuming
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I used The Vertical Connection to install wall-to-wall carpeting in our family room. The design and buyer team were very easy to work with and the price was fair. The installers were timely, friendly, professional, and helpful. They moved
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what a difference!! I've been wanting/needing to change the carpet in my living room for years. It finally happened and I could not be happier with the outcome. If you need to change your carpet or just want to change the look in your house
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Professional install and great service! We appreciated the preparation instruction video and the visit after to make sure the install was done well and we were happy with everything. Would definitely recommend this local company again! Was
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I cannot say enough how happy we are with the flooring we had installed from The Vertical Connection. This business made the entire process seamless and the finished product is beautiful. We purchased luxury vinyl plank for our basement as
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The entire purchase and install experience and service was top notch and thorough. The excellent customer service made the buying and install process feel seamless. I would 100% buy again from Vertical Connection and recommend anyone to
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My entire experience with Vertical Connection was excellent! Adam Queen, who was the Project Consultant, came out to talk with me, provide carpet selections and pricing was pleasant and very knowledgeable. Speaking w/Vikki in scheduling
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We were very pleased from the beginning to the end of the project. They responded very promptly to all questions and requests. The representative came out and explained the process and brought samples and clearly explained the differences
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We decided early this year to do the ne plus ultra of floor installation - replace all of the oak hardwood floors in our 70- year-old house. Careful research showed only a few area firms could handle this the way we wanted, and at the
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My spouse and I have now used The Vertical Connection four times for three different applications, including carpeting, full hardwood flooring, and luxury vinyl tiles. The installation of hardwood and LV tiles included adding 1/4 round
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Phenomenal experience and gorgeous floors. We had 2,000 sq ft of LVP installed. Oscar & his installation crew's attention to detail was truly outstanding. The kitchen LVP had a manufacturer's defect, and the owner, Adam, contacted me
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Can't say enough about Vertical Connections! This is a wonderful company to do business with. We had hardwood floors installed in a bedroom and basement stairs. The customer service and craftsmanship was 5 Star Plus! Highly recommend them for any flooring projects you need.
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The Vertical Connection was mentioned to me by 4 friends when I asked for flooring company recommendations. I was contacted immediately after reaching out to set up a consult visit at my house only a few days later. Ray spent hours with me
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Thank you to everyone at the Vertical Connection for making my first experience with your company such a positive one! Stephanie came to my home and measured the area to be carpeted, and then met me at the store and was very helpful in
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I am very pleased with the carpet install I hired Vertical Connection to do. This was the second project we have had them do. They have a great selection of flooring to choose from. They worked with me to schedule install for when I needed
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I had a great experience with this company. I have just bought a new condo and most of the Living area was carpets and I do not like carpets. They replaced the carpets with some beautiful oak hardwood floors. Very happy with the work done
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I ordered carpet for two rooms. I love it! The installers were professional and did a great job! They arrived on time and cleaned up after the install. I definitely will choose Vertical Connections again!
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Our experience with Vertical Connection was fantastic! Tom was very patient with us as we went back and forth on the type of flooring we wanted and showed us pretty much everything in the store! Vikki was super helpful with scheduling
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I cannot recommend The Vertical Connection enough for anyone looking for a professional and stress-free flooring installation. From start to finish, the entire end-to-end process was a 5/5 experience.
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We purchased carpet and had it bound to the size we wanted for our family room. I was amazed at how quickly they got the carpet and did the binding despite a big snow and ice event in the area. The delivery guys were real pros and very
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The Vertical Connections is great to work with for carpet and hard surface flooring. Great finish options to choose from for any room. They outfitted carpet and two types of hard surface flooring. We even have an open spiral stair treads
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We were happy overall with our experience. The carpet we chose is great and the warranty is excellent. The installation team was polite, fast, and cleaned up well. The carpet looks great. I would just say to do some shopping before going
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Outstanding experience from start to finish! John and Larry did a great job explaining the options available and found the right carpet to match the decor and my preference. The installers showed up on time and completed the task efficiently and made the process a breeze. I would highly recommend the Vertical Connection!
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Had three rooms carpeted and a hall way done in engineered hardwood. They also did 4 flights of steps where they replaced carped with oak treads. The stain was a perfect match with our existing hardwood. The Vertical Connection team did an
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I just had my carpet installed on my staircases and I absolutely love it. I might even sleep on the stairs tonight :-). The carpet installer -Domingo, was on time and did a fine job with the installation and clean up.
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We went to the Vertical Connection for laminate in our basement, as well as new carpeting in a bedroom, stairwell, and our swag 1970s conversation pit. Adam was helpful and personable every step of the design process, and explained options
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We recently had about 600 sq ft of flooring installed by the Vertical Connection crew, led by Oscar, and the experience was excellent from start to finish. The team was professional, meticulous, and incredibly clean throughout the entire
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The Vertical Connection ensured that the process was straightforward from beginning to end. We had carpeting replaced on two floors, and they provided multiple samples for us to take home in order to find the best match for our walls and
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The whole experience of my flooring project with the company was very pleasant. From the home-visit consultation to the actual work and after-service, everything was perfect, worry-free. We let them do laminate for the whole upper level and
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Where do I even begin?! We had our dishwasher leak into the kitchen floors and down through the basement ceiling. On a Saturday morning I filled out an inquiry on their website and received a text message response in less than 30 minutes.
Proudly serving Maryland from our Columbia showroom.
