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Carpet Care – Extending the Life of your Carpet

A regular maintenance program extends the life of the original appearance of your carpet. Today’s carpet fibers are designed to hide dirt, reflect light and have the ability to resist soiling and stains. However, the lack of apparent soiling does not eliminate the necessity of regular cleaning.†

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  • Give your carpet the normal protection from direct sunlight that you would give to any colored fabric to avoid color loss.
  • Vacuum your heavy traffic areas (hallways, stairs, and exterior entryways) at least twice a week and cover less heavily used areas weekly.
  • For best results, use a vacuum cleaner with a beater bar or rotating brush. Carpet with thick loop pile construction, particularly wool and wool-blend styles, may be sensitive to brushing or rubbing of the pile surface and may become fuzzy. For these products, and those styles with a combination thick or thin or cable yarn, higher pile shag or new generation soft carpets, a suction-only vacuum is recommended or a vacuum with an adjustable brush lifted away from the carpet so it does not agitate the pile.
  • No matter how often you vacuum, your carpet will still need heavy-duty cleaning from time to time. Professional cleaning every 18-24 months is required to maintain your Carpet One Floor & Home® warranty (unless there is heavier usage, in which case your carpet will have to be cleaned at closer intervals). We would be glad to advise you about which cleaning method is best for your particular carpet. Hot water extraction, either alone or in combination with cleaning, is required to maintain most warranties.*
  • Check with our team at The Vertical Connection Carpet One for the recommended cleaning method for your particular carpet. A trained professional should perform this service at least every 18-24 months to refresh the texture and rejuvenate the fibers in your carpet.† Have the cleaning professionals come to your home for a visual inspection, and obtain a written agreement before the work is started. You must retain your receipts for proof of maintenance service should a warranty claim arise. When you and your cleaning professional choose a cleaning method, fiber content is the most important concern. Most carpet today is constructed with synthetic fibers such as nylon, polyester, olefin, or triexta and may be cleaned with most cleaning methods. Do not apply stain repellent treatments which contain silicone as they are unnecessary and tend to accelerate soiling of carpets. Natural fibers such as wool, cotton, silk, and sisal may require specialized care. Use a cleaning method recommended by the carpet manufacturer to maintain their warranty, and if you should have any questions or concerns about your new carpet, just call your Carpet One Floor & Home® retailer.


† Courtesy of the Carpet and Rug Institute, Copyright 2006.

* If you purchased the Everguard® Stain Protection Plan with your carpet, contact the 3M Service Center (1-800-352-6789) for spot removal instructions prior to using the following spot removal methods.

** The warranty requirement for hot water extraction of all Stainmaster carpet is once every 18 months.


Carpet Spot Removal Solutions

We recommend the following solutions for removal of spots and stains. If you have these on hand, you will be able to handle most common spills. Always use solutions in the concentrations recommended. For assistance in choosing the correct solution, call The Vertical Connection Carpet One and ask which is best for your particular type of carpet.

DETERGENT SOLUTION: Mix 1/4 teaspoon of a clear, non-bleach, non-lanolin, non-optical brightening dishwashing liquid per one cup of warm water. Allow the detergent to remain on the stain for eight to ten minutes. It may be necessary to rinse with warm water several times to completely remove residues. Never use an automatic dishwashing detergent because many contain bleaching agents that may destroy the carpet color and damage fibers. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (fluorescent dyes) that discolor the fiber.

DRY POWDER CLEANER: Use powdered carpet cleaners such as Resista® Floor Care Cleaner or comparable product.

DRY CLEANING FLUID: Use caution when using a dry cleaning fluid. A non-flammable spot removal solution is preferred. Transfer solution to the spot with a damp towel–do not apply directly to the spot since direct contact may destroy the backing.

NAIL POLISH REMOVER (without conditioners): Two types of nail polish removers are available. One type contains acetone, a dry cleaning solvent. Use the same precautions as with other dry cleaning solutions. The second type

contains amyl acetate, which is used in many paint, oil, and grease removers. Amyl acetate nail polish remover leaves residue that may cause rapid soiling. When using, always rinse the area thoroughly with a dry solvent, such as rubbing alcohol. Consult your warranty before using either of these products.

WHITE VINEGAR SOLUTION: Mix equal parts vinegar with equal parts water or use undiluted if instructed.

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